About BC Books Online
BC Books Online was created for anyone interested in BC-published books, and with librarians especially in mind. We'd like to make it easy for library staff to learn about books from BC publishers - both new releases and backlist titles - so you can inform your patrons and keep your collections up to date.
Our site features print books and ebooks - both new releases and backlist titles - all of which are available to order through regular trade channels. Browse our subject categories to find books of interest or create and export lists by category to cross-reference with your library's current collection.
A quick tip: When reviewing the "Browse by Category" listings, please note that these are based on standardized BISAC Subject Codes supplied by the books' publishers. You will find additional selections, grouped by theme or region, in our "BC Reading Lists."
Description
A comprehensive guide on what to expect when owning and operating this type of business, this book includes everything from choosing a unique identity to roasting, making, and serving coffee, espresso, and tea. Learn the steps to:
* Turning beans into bucks
* Building a winning sales team
* Providing WOW! customer service
The two authors share their inside perspective on running a coffee bar, answering questions such as:
* How do I prepare a business plan?
* How do I market my coffee bar?
* What special equipment will I need?
* What will it cost to get started?
* What should I look for when choosing a location?
* How do I roast coffee beans and brew a great cup of coffee?
* What are the 11 steps to WOW! customer service?
* What about expansion and franchising?
The book includes sections on organic and Fair Trade coffee, recipes for specialty coffees, and forms to help you with the day-to-day logistics of running a coffee bar.
